We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when visiting our website. By using our site, you agree to the practices described in this policy.
Information We Collect
We collect two kinds of information when you visit our site.
- Details you give us, such as your name, email address and the content of any message sent through our contact form or by email
- Technical data collected automatically, such as your IP address, browser type, device type, operating system and the pages you view
We do not collect sensitive financial information, such as credit card details or payment data.
How We Use Your Information
We use this information only for the purposes listed below.
- To respond to your inquiries and provide customer support
- To improve our website’s content and user experience
- To monitor website performance and usage trends
- To send occasional updates or relevant information if you have subscribed to our communications
We will never sell, rent, or share your personal information with third parties for marketing purposes.
We process contact details on the basis of our legitimate interest in answering your enquiry, and newsletter emails only with your consent, which you can withdraw at any time using the unsubscribe link.
How Long We Keep Your Data
Messages sent through our contact form are kept for up to 12 months and then deleted. Anonymous analytics data is kept for up to 26 months. If you ask us to delete your details earlier, we will do so unless the law requires us to keep them.
Cookies
Cookies are small files stored on your device. We use essential cookies to make the site work and, with your permission, analytics cookies that show us how visitors use our pages.
Non-essential cookies are only set after you accept them in our cookie banner, and you can change your choice at any time. You can also block or delete cookies in your browser settings, although some parts of the site may then not work as intended.
Third-Party Links
Our pages link to external websites, including online casinos and support services. Once you leave our site, the privacy policy of that website applies, and we are not responsible for how it handles your data.
Before registering at any casino, read its own privacy policy to see how your personal and payment details will be used. Our Terms and Conditions explain how our site relates to these operators.
Data Security
Our site runs over an encrypted HTTPS connection, and access to the messages we receive is limited to our team. We apply reasonable technical and organisational measures to protect your data from loss, misuse and unauthorised access.
No method of online transmission is completely secure, so we cannot guarantee absolute security, but we act quickly if a problem is found. If you notice anything unusual, tell us through our contact page.
Your Rights Under UK GDPR
UK data protection law gives you several rights over your personal data.
- Access to a copy of the information we hold about you
- Correction of inaccurate or incomplete details
- Deletion of your data, subject to legal obligations
- Objection to or restriction of how we use your data
- Withdrawal of consent for cookies or emails at any time
To use any of these rights, email [email protected] and we will reply within one month. If you are unhappy with our response, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes to This Privacy Policy
We may update this policy when our practices or the law change. The date at the top of the page shows the latest revision, and any changes apply from the moment they are published here.
